| 000 | 00379 a2200133 4500 | ||
|---|---|---|---|
| 005 | 20250605152716.0 | ||
| 020 | _a074943144X | ||
| 050 | _aHF 5415.5/CLE | ||
| 100 | _aClegg, Brian | ||
| 245 |
_aThe invisible customer: _bStrategies for successful customer service down the wire |
||
| 260 |
_aLondon: _bKogan Page Limited, _c2000. |
||
| 300 |
_avii, 216 p: _c23cm |
||
| 942 |
_2lcc _cBK |
||
| 999 |
_c11474 _d11474 |
||