000			04202cam a22005897a 4500
999			_c10556 _d10556
001			21415126
003			OSt
005			20200507123435.0
008			200203s2010 enk b 001 0 eng
010			_a 2019301318
015			_aGBB004362 _2bnb
016	7		_a101547920 _2DNLM
016	7		_a015462182 _2Uk
020			_a9780745645360 _q(hbk.)
020			_a0745645364 _q(hbk.)
020			_a9780745645377 _q(pbk.)
020			_a0745645372 _q(pbk.)
035			_a(OCoLC)ocn489007619
040			_aUKM _beng _cNLM _dUKM _dBTCTA _dYDXCP _dC#P _dCDX _dWAU _dVRC _dBDX _dN5L _dOCLCF _dCHVBK _dOCLCQ _dOCLCO _dTXI _dPHUST _dOCLCO _dIOD _dOCLCQ _dOCLCA _dUKMGB _dOCLCA _dDLC
042			_anlmcopyc _alccopycat
050	0	0	_aR118 _b.S65 2010
060	0	0	_a2010 L-962
060	1	0	_aW 62
082	0	4	_a610.696 _222
100	1		_aSparks, Lisa, _eauthor.
245	1	0	_aPatient and provider interaction : _ba global health communication perspective / _cLisa Sparks and Melinda Villagran.
260			_aCambridge ; _aMalden, MA : _bPolity Press, _c2010.
300			_axiv, 218 pages ; _c25 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references (pages 166-211) and index.
505	0		_aPatient and provider interaction: introduction -- Health literacy -- Patient characteristics -- Provider characteristics -- Caregiving characteristics -- Cultural characteristics -- Social identity -- Social media -- Health-care organizations and teams -- Patient and provider interaction: epilogue.
520			_a'This book offers a much-needed introduction to the dynamics of the communication exchange between providers and patients in the health-care environment. Starting from the principle that health-care-providers and patients try to speak the same language to reach the best decisions for patient care, but often misunderstand each other whilst navigating the process of diagnosis, treatment and care, Lisa Sparks and Melinda Villagran clearly explain how health communication theory and research can help us better understand these complex interactions, and provide strategies for improving patient and provider communication. Sparks and Villagran cover a broad range of key issues and theories related to provider-patient interaction, including patient information and affective needs, barriers to effective communication in health-care contexts, and communication skills training for providers. Drawing on the most current literature in this vibrant field, they show the transformations that new technologies such as e-mail and text messaging have brought to communication with and between patients and providers, consider the roles of caregivers, both formal and informal, and illustrate how health-care organizations impact on interpersonal interactions. Throughout the book, Sparks and Villagran deftly illustrate how communicative understandings of patient-provider interaction can have positive practical outcomes, feeding into health behaviour change, creating a communication environment which can improve health literacy and ultimately lead to better health outcomes. With groundbreaking insights, on-point explanations, and deeply moving examples, Patient and Provider Interaction illuminates and enriches what is most often one of the most important interactions of our lives.'--From books.google.com.hk.
650		0	_aCommunication in medicine.
650		0	_aPhysician and patient.
650		0	_aAllied health personnel and patient.
650	1	2	_aProfessional-Patient Relations.
650	2	2	_aCommunication.
650		7	_aAllied health personnel and patient. _2fast _0(OCoLC)fst00805617
650		7	_aCommunication in medicine. _2fast _0(OCoLC)fst00870205
650		7	_aPhysician and patient. _2fast _0(OCoLC)fst01062819
650		7	_aGesundheitswesen _2gnd
650		7	_aArzt _2gnd
650		7	_aPatient _2gnd
650		7	_aKommunikation _2gnd
650		7	_aGesundheitsvorsorge _2gnd
700	1		_aVillagran, Melinda, _d1966-, _eauthor.
906			_a7 _bcbc _ccopycat _d2 _encip _f20 _gy-gencatlg
942			_2lcc _cBK