Oetzel, John G. (ed.) <br/><br/>
The Sage Handbook Of Conflict Communication:  Integrating Theory, Research Abd Practice 

 - Thousand Oaks;  Sage Publications,  2006 
<br/><br/><label>ISBN: </label>0761930450 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict Management--Social Conflict