TY  - BOOK
AU  - Taylor,Shirley
TI  - Communication for business: a practical approach 
SN  - 0273687654
AV  - HF 5718/TAY 
PY  - 2005///
CY  - Harlow, England, New York
PB  - Pearson Longman
KW  - Business communication
N1  - Includes index
ER  -